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Guarantee Policy

We are so confident about our treatment that we stand behind it with a GUARANTEE!

Smiling mom and daughter since they're lice free
Signature Treatment

Guarantees are only provided on our signature treatment. With nearly 950,000 treatments done all over the world with less than a 1% re-treatment rate, we know it works! This is the treatment option that ensures you will leave lice free with no follow-up needed.

Family Screenings

All family members living in the same household need to be screened and treated, if necessary, for the guarantee to be valid.

Guarantee Covers

Our treatment has been proven effective on 99.2% of all treatments and so we guarantee our work. We cannot guarantee there will be no re-infestation so we have to keep our policy to a 30 day guarantee. Based on the lice life cycle we are able to determine if the treatment had failed (which happens less than 1% of the time).

Guarantee Length

Under the above conditions our Signature Treatment is valid for 30 days.

Questions about our Guarantee? Ask us!

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